Purchases are shipped from our warehouse in Jamshedpur, Jharkhand by courier.
Goods purchased will be delivered within 5 days in DTDC serviceable areas whereas within 12 days for others. We do request you to bear with us in the case of slight delays. Please refer to our Covid Safety Measures Policy for more details. As per safety protocols while we are currently accepting online orders to ship within India and worldwide, due to changing nature of the situation, we reserve the right to pause deliveries to any country at any time if so warranted.
Goods will need to be recieved upon delivery. If you cannot be there to recieve your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However, the brand takes no responsibility for goods recieved by an alternative person.
Neev Herbal Handmade Soaps is not responsible for damage after delivery.
For all claims for shortages or damages must be reported to customer service within 48 hours of the day of delivery.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.